Research shows the more time your doctor spends with you, the better your treatment outcome.
Dr. Mark Pomper wants to know everything he can about his patients when he meets them.
Like Charles, who is about be treated with CyberKnife Radiation Therapy for Pancreatic Cancer.
Dr. Pomper is a Board Certified Radiation Oncologist and Medical Director at the CyberKnife Center of Miami.
Charles says, “Dr. Pomper actually listens to me. He takes all the time I need to answer all of my questions. Sometimes we’ll talk for half an hour or more. I’ve even got his cell phone number if I need to call him, with a question or a concern.”
He adds, “The whole team at CyberKnife Miami is so caring, compassionate and professional. You know you’re in good hands. They make you feel very confident that they know exactly what they are doing. They always keep me calm.”
Gail Suarez, Vice President of Operations at Cyberknife Miami and a Radiation Therapist says, “We take as much time with our patients as they need, to answer all their questions, we get to know them personally and their families. We want them to feel comfortable and confident with us. We get all their medical records to determine what is the best treatment option for their particular case. Medical treatment isn’t one case fits all. Every case is different and every patient is different. Some are scared and need to be reassured our team is among the most experienced and that we have their best interest at heart, and are designing the most effective treatment plan we can that will result with the best possible outcome. Whether that is CyberKnife or not, or a combination of treatments.”
At Cyberknife Miami We Put Patients First!
Why should doctors spend more time with patients?
Research shows doctors who spend more time with patients, and take the time to make human connections and be compassionate, see better medical outcomes for their patients and even medical costs go down.
Dr. Pomper says, “Before I meet a patient for the first time, I think how would I treat this patient if he or she was a family member, like my mom, dad or child. How would I want to be treated. I think it’s important to befriend your patients, it builds trust, they will open up to you more, you work together on their treatment plan and that always leads to a better outcome.”
He adds, “I believe it’s more important to listen to my patients than to hear myself talk.”
Findings show when doctors, nurses and the medical team show compassion, it greatly reduces stress for patients, helps alleviate depression and anxiety.
Research in “the book “Compassionomics” also shows that doctors who show compassion and spend more time with patients are happier and lowers burnout rates among physicians and all medical workers.
Dr. Pomper says, “Many doctors feel rushed, and research shows it prevents them from being empathetic, but that’s no excuse. We don’t set time limits at Cyberknife Miami. We give patients as much time as they need. We put patients first no matter what.”
Charles, who has been battling cancer since he was in his early 30’s says, “You’ve got to keep a positive attitude, especially when you’re dealing with metastatic cancer like I have for decades, and they help me do that at Cyberknife Miami. Never give up, keep fighting. Every time cancer shows up somewhere in my body, I come back here, they treat me and I’m on my way. I’m grateful for this team and that I found them.”
At Cyberknife Miami, we hope you don’t need us, but we’re here if you do.
You can reach our team at 305-279-2900 and go to our website now to learn more www.cyberknifemiami.com